FAQ—Frequently Asked Questions2019-05-09T12:57:51-06:00
PlayStayTion Pet Resort and Training. Five-Star Services for dog boarding, grooming, and training in North Texas.

Pet Resort FAQ — FREQUENTLY ASKED QUESTIONS

We hear the same questions about our boarding and training again and again, so we put together this list of frequently asked questions to answer some of them.

Boarding

I live a long way away, do you offer pick up and delivery service?2019-05-09T12:56:24-06:00

Yes. PlayStayTion offers a pet pick-up and delivery service. We provide an optional round-trip transportation program for your dog so that you don’t have to travel at all. Our Pet Chauf-fur will pick-up your pet from Texas, Louisiana, Arkansas or Oklahoma. We’ll train your dog or just board him. If he’s come to us for training, we’ll teach him first, then teach you after your dog has successfully completed our training program. We will come to your own home to conduct your one-on-one training session.

Learn more about the Our Pet Chauf-fer here.

What do you provide?2019-05-01T12:39:47-06:00

We provide beds, bowls, and high quality food and snacks, but we encourage you to bring your dog’s regular food divided into individual meals in zip lock bags so we can avoid upset tummies. Feel free to bring things that smell like you and your home to make your pet feel more comfortable.

Are vaccinations required?2019-05-01T12:40:17-06:00

We do require up-to-date vaccinations for our canine residents at PlayStayTion Pet Resort and Training. Dogs are required to be healthy and have proof of Rabies, Canine Distemper, Adenovirus Type 2, Parainfluenza, and Canine Parvovirus within the last 12 months and Bordetella within the last 6 months.

What are your hours of operation?2019-05-04T11:05:22-06:00

We are open 365 days a year from 8:00 a.m. to 5:00 p.m. You can pick up your pet even on the weekends.

Visit our Contact Us page for more details.

Training

What is your lifetime support guarantee in connection with dog training?2019-05-09T12:45:49-06:00

After a dog has graduated from our 30-day training program, if any new issues develop or you just want a tune up, we are happy to provide free lessons. These free lessons are by appointment only, and the owner must participate. In cases where the owner cannot participate, the cost is $39 per session.

I live a long way away, do you offer pick up and delivery service?2019-05-09T12:56:24-06:00

Yes. PlayStayTion offers a pet pick-up and delivery service. We provide an optional round-trip transportation program for your dog so that you don’t have to travel at all. Our Pet Chauf-fur will pick-up your pet from Texas, Louisiana, Arkansas or Oklahoma. We’ll train your dog or just board him. If he’s come to us for training, we’ll teach him first, then teach you after your dog has successfully completed our training program. We will come to your own home to conduct your one-on-one training session.

Learn more about the Our Pet Chauf-fer here.

Will my dog be happy and well cared for? He/She is very spoiled!2019-04-28T17:03:29-06:00

Our four-legged students are treated like royalty at PlayStayTion Pet Resort. Your dog will be well-cared for and pampered. Our school is like camp for dogs!

Does your dog training “break their spirit” or “kill their will”?2019-04-28T16:40:58-06:00

No, we use positive reinforcement training that’s fun for dogs! Learning manners only enhances the relationship between you and your dog. Dogs with good manners are included in more activities, allowed more freedom and have more fulfilling lives.

What does 40 years of training really mean to me?2019-04-28T16:48:02-06:00

It means that your pet is in the capable hands of someone with vast experience, who has many different ways of achieving results depending on how your pet likes to learn. Years of experience also produces great timing, making it easy for your pet to get the fast feedback they need to succeed.

What is a day in the life of a dog in training at PlayStayTion?2019-04-28T16:48:38-06:00

Your dog will have a very full day. First he/she will have breakfast. Then, with your permission, your dog will be matched with a buddy and let out onto the play yard. There are forts, pools, bacon flavored bubble machines, giant dog popsicles and lots of toys on the play yard. Afterwards, your dog will enjoy one of the rotating activities such as private agility lessons, golf cart rides, K9 Massage, Doggy Puzzles or Swimming in the Pool. When your pet is relaxed, we will begin school. These lessons are fun for dogs. Somewhere during the day, we’ll get a great photo of your dog having fun and post it on Facebook  that night. At the end of the day, your dog will have dinner and settle in for a relaxing evening with soft lamplight and music.

It’s hard to be away from my pet, will they remember me?2019-04-28T16:49:17-06:00

We have found that the owners have a harder time being away from the dog than the dog has being away from the owner. Here at school, the doggies are very busy all day long. Although they learn so much while they are here, they also have plenty of time to exercise and play. Your dog will absolutely remember you after attending school.

Can I visit my dog while it’s being trained?2019-05-02T21:10:00-06:00

Absolutely! You can come visit your dog anytime while he or she is training with us. No appointments necessary. We are very proud of our operation and invite you to “drop in” on us anytime. However, if you’d like to work with the trainer and your dog, we suggest making an appointment.

What kind of training techniques do you use?2019-05-04T11:21:10-06:00

We use positive reinforcement training that’s fun for dogs! Our trainers are some of the highest credentialed in the nation. We are not a one size fits all training school. We get to know you and your dog. Every training session is tailored to your dog’s unique personality combined with your wants and needs.

Will my dog listen to me if it’s been trained by someone else?2019-04-28T16:52:05-06:00

Yes, we have several trainers at PlayStayTion. Your dog will have training sessions with all of them so that he/she doesn’t get used to responding to just one person. Afterwards, you’ll receive and intensive, one on one, private lesson when your dog graduates. During this time, you will have as much hands on practice with your dog as you need so that your dog is responding appropriately to your commands.

Will my dog listen to me when other things are going on?2019-04-28T16:53:00-06:00

Yes! After we teach your dog the basic commands and we know that he/she completely understands them, we add distractions. We use food on the ground, loose dogs, other people, vehicles and horses  as distractions. Your dog will learn to ignore everything else but your command.

What are your hours of operation?2019-05-04T11:05:22-06:00

We are open 365 days a year from 8:00 a.m. to 5:00 p.m. You can pick up your pet even on the weekends.

Visit our Contact Us page for more details.